Last Updated: October 22, 2026

These Terms of Use ("Terms") are an agreement between you and Kelli Jones Law, PLLC, a New York professional limited liability company ("Kelli Jones Law," the "Firm," "we," "our," or "us"). They govern your use of kellijoneslaw.com and its related pages (the "Site") and the booking of consultations and submission of inquiries through the Site.

By using the Site, booking a consultation, or submitting an inquiry, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, please do not use the Site.

In these Terms:

a. "Content" means the text, graphics, videos, logos, and other materials on the Site.

b. "Legal Services" means legal services the Firm provides to a client under a signed engagement agreement.

c. "Consultation" means a paid consultation you book through the Site, including a trademark consultation or a Pick My Legal Brain consultation.

1. ABOUT THE FIRM AND THE SITE

a. Purpose of the Site. The Site provides general information about the Firm, our Legal Services, and topics such as trademarks and business law. It also lets you book a Consultation or submit an inquiry about our subscription legal services.

b. Where We Practice. Kelli Jones is licensed to practice law in New York and Tennessee. Trademark matters before the United States Patent and Trademark Office are governed by federal law, so the Firm represents trademark clients located throughout the United States, as well as clients located outside the United States who wish to file with the USPTO. For other matters, the Firm provides Legal Services only where it is permitted to do so.

c. Attorney Advertising. This Site may be considered attorney advertising and is labeled "Attorney Advertising." Prior results do not guarantee a similar outcome.

2. NO LEGAL ADVICE; NO ATTORNEY-CLIENT RELATIONSHIP

a. General Information Only. The Content is for general informational and educational purposes. It is not legal advice, may not reflect the most current law, and may not apply to your situation or your state. Do not act or refrain from acting based on the Content without advice from a lawyer about your specific circumstances.

b. No Attorney-Client Relationship. Using the Site, booking or attending a Consultation, submitting an inquiry, or emailing or messaging us does not create an attorney-client relationship. An attorney-client relationship begins only when the Firm confirms that it will represent you and you and the Firm both sign an engagement agreement. Until then, the Firm is not responsible for any deadline in your matter, such as a filing, response, or renewal date.

c. Information You Send Us. We treat information you share through our booking and inquiry forms and during a Consultation as described in our Privacy Policy. Please share the details of a legal matter only through those forms or during your Consultation, not through general email or social media.

d. Your Submissions. You keep ownership of the information and materials you submit to us. You give the Firm permission to receive, review, store, and respond to them, and to use them as reasonably needed to evaluate your inquiry, provide any Consultation or Legal Services, keep appropriate records, and meet our legal and professional obligations. This permission does not let the Firm use your submissions in marketing. You represent that you are allowed to share what you submit.

3. ELIGIBILITY

You must be at least 18 years old to use the Site, book a Consultation, or submit an inquiry. By using the Site, you represent that you are at least 18 years old and able to agree to these Terms. If you use the Site on behalf of a business, you represent that you are authorized to agree to these Terms for that business.

4. CONSULTATIONS AND INQUIRIES

a. Booking. You book a Consultation by completing our pre-consultation form, paying the Consultation fee, and scheduling a time through our booking platform. The fee and length of each Consultation are shown when you book.

b. Cancellations. If you cancel at least 48 hours before your scheduled Consultation, we will refund your Consultation fee in full. Cancellations made less than 48 hours before the scheduled start are not refundable, unless you reschedule under Section 4(c).

c. Rescheduling. To reschedule, email us at kelli@kellijoneslaw.com at least 24 hours before your scheduled Consultation. A request made less than 24 hours before the scheduled start may be treated as a missed Consultation under Section 4(d).

d. Missed Consultations. If you miss your Consultation, or ask to cancel or reschedule less than 24 hours before it, we may, at our discretion, offer you one courtesy opportunity to reschedule. Otherwise, the Consultation fee is not refundable, except as required by the applicable Rules of Professional Conduct.

e. What a Consultation Includes. Unless the booking page says otherwise, a Consultation covers only the scheduled call. It does not include advance document review, written advice or follow-up, legal research, or preparing or filing any application. A Consultation does not make you a client, and any further work requires a signed engagement agreement. The Firm may decline to book or hold a Consultation, for example if a conflict of interest exists. If we cancel, you may choose a full refund or a new time.

f. Subscription Inquiries. Submitting an inquiry about our subscription legal services is free and does not obligate you or the Firm. Subscription legal services are provided only under a signed engagement agreement, which governs their fees, scope, and cancellation.

g. Late Arrivals. If you join late, the Consultation will still end at its scheduled time. Unused time is not refunded.

h. Technical Issues. Consultations take place by video conference. You are responsible for your own device, internet connection, and joining on time. If a significant technical problem on our end interrupts the Consultation, we will extend it, reschedule it, or offer another fair solution.

5. TESTIMONIALS AND RESULTS

a. Testimonials. Testimonials on the Site reflect the individual experiences of actual clients. They are not a guarantee, warranty, or prediction of the outcome of any future matter.

b. Trademark Results. The trademark figures on the Site show the number of trademark applications the Firm has filed and the number that have registered, as of the date shown. The success rate is the number of registered applications divided by the number of applications that have reached a final outcome. In calculating it:

i. an application that registers counts as successful;

ii. an application that is finally refused, that the client abandons after a substantive refusal, or that is lost in or abandoned because of an opposition counts as unsuccessful;

iii. applications that are still pending are not counted, because they have not reached a final outcome; and

iv. applications that a client chose to abandon for business reasons unrelated to registrability, such as a rebrand, discontinuing the mark or the business, or never beginning use under an intent-to-use application, are not counted.

Only applications filed by the Firm are counted. These figures describe past matters only.

c. No Guarantee. Every matter is different. Prior results do not guarantee a similar outcome, and the USPTO decides whether to register a trademark.

6. INTELLECTUAL PROPERTY

a. Ownership. The Firm or its licensors own the Site and the Content, which are protected by copyright, trademark, and other intellectual-property laws. The Kelli Jones Law name and logo are trademarks of the Firm.

b. Limited License. You may view, download, and print Content for your own informational use, including in connection with your own business. You may not copy, republish, sell, or distribute Content, or create derivative works from it, without our prior written permission, except that you may share a link to a page on the Site.

c. Third-Party Materials. Some Content may belong to third parties and is used with permission. Those materials remain the property of their owners.

7. ACCEPTABLE USE

You agree to use the Site only for lawful purposes. You agree not to:

a. provide false or misleading information in a booking or inquiry form, or book a Consultation in someone else's name without their permission;

b. use the Site to harass, threaten, defame, or impersonate anyone;

c. scrape, copy, or collect Content or other users' information by automated means;

d. use Content to train, develop, or improve an artificial-intelligence or machine-learning model, or submit Content to such a system to reproduce or adapt it;

e. upload or transmit malware or other harmful code, or interfere with the security or operation of the Site; or

f. use the Site in any way that violates applicable law or these Terms.

8. THIRD-PARTY SERVICES AND YOUR LEGAL ERA

a. Third-Party Platforms. The Site links to third-party platforms, including our booking, scheduling, and payment providers. Your use of those platforms is also subject to their own terms and privacy policies. We are not responsible for third-party websites or services that we do not control.

b. Your Legal Era. The Site links to free resources from Your Legal Era LLC, such as the "Is Your Brand Name a Red Flag?" training. Your Legal Era LLC is a separate legal-education company owned by Kelli Jones. It is not a law firm and does not provide legal services. Using its website or resources does not create an attorney-client relationship with the Firm, and Your Legal Era's own terms and privacy policy govern any information you give it.

9. PRIVACY

Our Privacy Policy explains how we collect, use, and protect personal information, including information you provide when you book a Consultation or submit an inquiry. The Privacy Policy is a notice of our practices and is not part of these Terms.

10. DISCLAIMER OF WARRANTIES

The Site and Content are provided "as is" and "as available." To the fullest extent permitted by law, the Firm disclaims all warranties about the Site and Content, express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site will be uninterrupted, error-free, or free of viruses, or that the Content is current.

11. LIMITATION OF LIABILITY

a. Site Use. To the fullest extent permitted by law, the Firm will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising out of or relating to your use of, or inability to use, the Site or Content. To the fullest extent permitted by law, the Firm's total liability for any claim arising out of or relating to your use of the Site or Content will not exceed one hundred dollars ($100).

b. Legal Services Not Affected. This Section applies only to your use of the Site and Content. It does not limit the Firm's professional responsibility for any Consultation or Legal Services, which are governed by the applicable Rules of Professional Conduct and, for clients, by your engagement agreement.

12. INDEMNIFICATION

You agree to indemnify and hold harmless the Firm and its attorneys, staff, and contractors from any third-party claim, and related reasonable costs and attorneys' fees, arising from your unlawful or intentional misuse of the Site, your material violation of these Terms, or information you submit without authorization. This Section does not apply to the extent a claim is caused by the Firm's own negligence or misconduct.

13. TERMINATION OF ACCESS

We may suspend or end your access to the Site if you violate these Terms. Sections 6 and 10 through 16 continue to apply after your access ends.

14. CHANGES TO THESE TERMS

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date at the top and post the updated Terms on the Site. Changes apply only to use of the Site after they are posted, and they do not change the terms of any Consultation you already booked or any engagement agreement you already signed.

15. GOVERNING LAW AND VENUE

These Terms and any dispute arising out of or relating to them or the Site are governed by the laws of the State of New York, without regard to its conflict-of-law rules. Any such dispute must be brought exclusively in the state or federal courts located in Suffolk County, New York, and you consent to the personal jurisdiction of those courts. This Section does not apply to fee disputes between the Firm and a client, which are governed by the client's engagement agreement and any fee-dispute resolution program that applies under New York law.

Before filing a claim about the Site, please email us at kelli@kellijoneslaw.com describing the issue and the relief you want, and we will try in good faith to resolve it with you within 30 days. This step does not require either party to miss a legal deadline or prevent either party from seeking emergency relief.

16. MISCELLANEOUS

a. Entire Agreement. These Terms, together with any booking terms shown when you book a Consultation, are the entire agreement between you and the Firm about your use of the Site. If you are a client, your engagement agreement governs the Legal Services and controls over these Terms if the two conflict.

b. Severability. If any part of these Terms is found unenforceable, that part will be enforced to the fullest extent permitted, and the rest of these Terms will remain in effect.

c. No Waiver. Our failure to enforce any part of these Terms is not a waiver of our right to enforce it later.

d. Assignment. You may not assign or transfer these Terms. We may assign them in connection with a merger, reorganization, or sale of the Firm's practice, subject to the applicable Rules of Professional Conduct.

e. Electronic Communications. You agree that we may send notices and other communications about the Site and your Consultation electronically, and that electronic acceptance of these Terms or any booking terms has the same effect as a handwritten signature.

f. Headings. Headings are for convenience only and do not affect how these Terms are interpreted.

g. Accessibility. If you have trouble accessing any part of the Site, contact us at kelli@kellijoneslaw.com or 631-460-5499, and we will make reasonable efforts to help.

h. Contact and Notices. Questions about these Terms, and any notices under them, may be sent to:

Kelli Jones Law, PLLC

226 Smithtown Blvd, PO Box #644

Nesconset, NY 11767

Email: kelli@kellijoneslaw.com

Phone: 631-460-5499